AI - Patient Informed Consent

Dr Ward uses a secure Australian-built AI documentation assistant called Medow Health during consultations. This technology helps streamline note-taking, allowing Dr Ward to focus more on you and less on typing. Medow creates accurate records of your visit, including medical notes and letters, and supports Dr Ward in delivering high-quality care.

Before we proceed, we need your consent to use this tool during your consultation.

How Your Information is Handled

Medow is committed to privacy-first, ethical AI. Here’s how your information is protected:

  • Local Storage and Data Residency: All patient data is securely stored in Australia using Microsoft Azure servers, in compliance with Australian privacy and data sovereignty laws.

  • Data Security and Privacy: Your personal information is protected through strong encryption and continuous security monitoring. Before any data is processed by the AI, all personal identifiers are removed to ensure your privacy is maintained.

  • Audio Deletion: Any audio recordings are automatically destroyed within 7 days.

  • Data Use and Ownership: Dr Ward retains full ownership of your clinical data. No data is shared, sold or used to train third-party AI systems.

Your Rights

  • You can ask questions at any time.

  • You can opt out of Medow being used during your consultation.

  • You can request deletion or extraction of your data via your doctor.

Important Note: Medow supports Dr Ward - it does not make medical decisions.

All clinical decisions remain entirely with Dr Ward.

By signing this form, you acknowledge that:

  1. You have been informed that Medow will assist Dr Ward in documenting your consultation.

  2. You understand how your data will be captured, stored, and protected.

  3. You consent to Dr Ward using Medow for this purpose.

  4. You can withdraw your consent at any time without affecting the quality of your care.